Service system
After-sales service
1. Jiansheng Service Standards: Any desk and chair products manufactured by Jiansheng come with lifetime repair and after-sales service.
During the warranty period, if quality issues arise due to the materials or manufacturing processes of Jiansheng products, Jiansheng will provide free after-sales service, including replacement of parts and, in some cases, even product replacement.
Even outside the warranty period, Jiansheng will continue to provide after-sales service to customers worldwide, charging only minimal service and parts fees.
2. Jiansheng’s After-Sales Service System:
School Feedback → Agent/Supplier → Jiansheng After-Sales Department
After-sales service specialists conduct remote diagnostics and promptly propose viable solutions. If the issue cannot be resolved remotely, the Jiansheng after-sales team will travel to the school’s location to provide localized after-sales support.
3. Fujian Regional Furniture Repair Service:
To further meet the long-term furniture maintenance and management needs of schools, state-owned enterprises, government agencies, universities, and public institutions in Fujian Province, Jiansheng has officially launched its regional furniture repair service, providing customers with professional, efficient, and convenient furniture repair and maintenance solutions.
Fujian Service Coverage Area
Jiansheng can provide localized furniture repair services to customers within Fujian Province:
Fuzhou City | Xiamen City | Quanzhou City | Zhangzhou City | Putian City | Sanming City | Nanping City | Longyan City | Ningde City
Service recipients
✓ Primary and secondary schools, as well as vocational colleges
✓ Higher education institutions
✓ Government agencies and institutions
✓ State-owned enterprises and public institutions
✓ Hospitals and public service institutions
Scope of Services
✓ Desk and chair repair service
✓ Student dormitory bed repair service
✓ Office furniture repair service
4. After-Sales Process Overview
